FREQUENTLY ASKED QUESTIONS

 

1. General Questions

Q. What is the minimum age required to study at OHC? Do you offer any courses for people below that age?

    A. The minimum age limit is 16, and there is no upper age limit.

Q. What is the average age of students at OHC?

    A. Most of our students are between the ages of 20 and 30. However, we also have many students both below and above this range..

Q. What/where are the "zones" in London? In which zone is the college/accommodation?

    A. London is divided into 6 zones, Zone 1 being the centre of London and Zone 6 the area furthest from the centre. You can download a map of all zones and tube stations here from the Transport for London web site. OHC is located in Zone 1 (near Oxford Circus) and our accommodation is located in Zones 1-4.

Q. Can I come to London to study at OHC with someone below 16, like a child for example?

    A. It is possible to do this but it could prove too difficult to arrange given that the person below 16 could not study at OHC or stay in our accommodation. In other words, the only way to do this would be to stay in private accommodation and find a school or childminder with which/whom you could leave the child while you are in class.

Q. When do you begin to accept applications for the courses and when is the deadline for enrolment?

    A. You can apply for your course as early as you like and there is no official deadline for enrolment. However, given that all of the course and accommodation options we offer are subject to availability, we recommend that you apply as far in advance as possible so as to have the best chance of getting a place on your preferred course and in your preferred accommodation.

Q. What are the fees for international/overseas students?

    A. All course and accommodation fees are the same for all students.

Q. Is there a library/cafe in the college?

    A. Yes. OHC has extensive library facilities as well as a popular cafe where students meet to chat and enjoy a snack.

Q. Is there PC/internet access in the college?

    A. Yes. OHC students have access to the latest information technology. This includes both fixed and wireless broadband internet access.

Q. Can I have a trial lesson before I book my course?

    A. For many of the courses we offer it is possible to arrange/attend a trial lesson before enrolling. To find out if this is possible for your chosen course, please contact us directly.

Q. Do you have any colleges elsewhere in the UK?

    A. Yes. OHC also has a school in Oxford and Stratford-upon-Avon. Please follow the links to visit the websites.

Q. What is the cost of living in the UK?

    A. Estimates of the cost of living in the UK for international students can be found here.

2. Accommodation

Q. Can I stay in OHC accommodation if I do not take one of your courses? What about if I come with somebody who will study at OHC - could I share a room with that person?

    A. Unfortunately, our accommodation is for OHC students only. Due to high demand and limited availability you can only stay in our accommodation if you study with us. Therefore, even if you are coming to London with someone else who will be studying with us, we cannot provide you with accommodation.

Q. Do I have stay in accommodation provided by OHC?

    A. No. You can arrange accommodation by yourself if you wish.

Q. If I come with somebody else and we will both be students at OHC, can we share a room together? If so, how can we arrange this?

    A. You can certainly request to share a room with a friend if you will both study here at OHC, and we will of course do our best to arrange this for you. However, we cannot guarantee this. You should make this request at the same time or after you apply by noting it on your application form, or alternatively, by sending an e-mail to info@oxfordhousegroup.com.

Q. If I have booked a shared room with somebody else but then they cannot come (for example because their visa application is refused), what should I do?

    A. In this case you should inform us of the situation as soon as possible so that we can make an alternative arrangement for you.

Q. If I would like to apply for a shared room but I do not know another OHC student who I can share the room with, can OHC find a roommate for me?

    A. If you would like to apply for a shared room in one of our student hostels or summer university residences, it is possible for us to find a roommate for you. However, this is not possible as far as our homestay accommodation is concerned.

Q. If I have a specific request relating to the acommodation, who should I contact and will OHC be able to hehlp me with it?

    A. In this case you should note your request on your application form. You can also contact us directly. Depending on your request we may be able to help you and, in any case, we will certainly answer your questions.

Q. When can I move into the accommodation and when do I have to move out? Can I stay in the accommodation after my course has finished?

    A. All of the accommodation we offer is for arrival and departure on Sundays - this is the period covered in the price. However, you can leave before the end of this period and it may also be possible to arrive the day before. To find out about this, please contact us directly. On the other hand, it is not possible to stay in our accommodation after you have finished your course.

Q. Is there internet access in the accommodation?

    A. There is no internet access at the student hostels and it is unlikely that there will be in the homestays either. However, there is free broadband internet access for all students at the college.

Q. How can I find out the exact address of the accommodation?

    A. You will be notified of the exact address of the accommodation no sooner than one week before the starting date of your course. We cannot disclose this information to prospective students.

Q. Can I book accommodation for one week only?

    A. Provided you apply for a one-week course you can also book accommodation for one week only. To find out the price of this and how to apply, please contact us. On the other hand, if your course is for two weeks or more, you must book accommodation for at least 2 weeks.

Q. Can I pay for my accommodation in instalments or do I have to pay all acommodation fees in advances?

    A. All accommodation fees are payable in advance.

Q. If I want to extend my period of accommodation or change my accommodation, can I do this? If so, what would I have to pay?

    A. It is certainly possible to extend your period of accommodation or to move to other accommodation. To do so you should make this request as far in advance as possible and we will do our best to accommodate you. We would then settle the balance and you would not have to pay any extra charges.

Q. Can I stay in OHC accommodation if I am under 18?

    A. If you are under 18 you can only stay in homestay accommodation, but not our student hostels or summer university residences.

Q. Do I have to pay for gas, electriticty, council tax, etc. or are all bills included in the price of the accommodation?

    A. All bills are included.

3. General English

Q. How many levels of General English are there?

    A. There are 6 General English levels, from Beginner to Advanced. We will test your current level of English when you begin your course to make sure you are placed in the right class.

Q. Can I do the test before I arrive?

    A. We do have a copy of our written test both on our website and on our application form. If you do the test online you can send us your test score by fax/e-mail along with your application or simply bring it when you arrive.

Q. Do you also have classes for complete beginners?

    A. If you are a complete beginner we may not have a suitable class for you. Please contact us to find out if we do.

Q. Do I need to have a certain level of English to take any of your courses? If so, which ones?

    A. If you would like to take one of our specialised English courses, you must have a level of English of at the appropriate level. These are: Cambridge Examination courses - Upper-Intermediate or higher; IELTS - Intermediate or higher, English for Business Success - Intermediate or higher; Conversation & Pronunciation - Pre-Intermediate or higher.

Q. Can I take an English course for one week only?

    A. Yes.

Q. Can I take more than one English course? If so, how can I apply and will I get a letter of acceptance for each course?

    A. You can apply for more than one English course. However, it is not possible to apply for more than one course at the same time using our online booking form. Therefore, you should either make separate applications online or, alternatively, apply for both courses using our application form.

Q. Will I get a certificate at the end of my course? Is there an exam?

    A. After you have completed your course you will receive a certificate confirming your attendance as well as the progress you have made / the level you have reached. You will take a Progress Test at the end of each month but there is no exam unless you are taking an exam course.

Q. Do you offer free English lessons?

    A. It is possible for existing OHC students to attend classes led by our trainee teachers under the supervision of an experienced teacher, free of charge.

Q. What is included in the course fee? For example, are course books or exam fees included?

    A. Exam fees and course books are not included in the course fees but photocopies of all materials used in class are provided. Students are required to buy a copy of their course book. It is possible that there will be a second hand copy of the relevant course book for sale in our library.

Q. Can I pay for my course in instalments or do I have to pay all course fees in advance? What about if I just want to reserve a place?

    A. All course fees are payable in advance. You could pay for two or three week courses at a time if you wish, but please note that this would be more expensive than paying for a longer course in advance. To reserve your place you just need to pay a £140 deposit.

Q. After I start my course can I extend my period of study or change to another course? If so, what would I have to pay?

    A. It is possible to extend your period of study or to change to another course. To do so you should make this request as far in advance as possible and we will do our best to accommodate you. We would then settle the balance and you would not have to pay any extra charges.

Q. If I take the Intensive English course, which optional subjects can I choose to combine with the General English classes?

    A. The Intensive English course combines General English with an option of English for Business Success, Conversation & Pronunciation, IELTS or Cambridge Exam Preparation or, alternatively, further General English.

4. UK Visas

Q. Do I need to get a visa to study at OHC?

    A. If you are from outside the European Union you must obtain a visa to enter the United Kingdom.

Q. Can the College help me get a visa?

    A. Yes, if you need a visa and you register for a course at the College, we will send you documents to help with your visa application. For further information click here .

Q. How do I apply for the visa?

    A. You can obtain more information from and apply to the British Consulate or High Commission in your country. To obtain a student visa you must prove that you will be studying full time (15 hours per week or more) and that you can support yourself financially while you are studying in the UK. For further information click here

Q. Will I get a refund if my visa application is refused? If so, how much will I get??

    A.If you cancel your course before arrival due to visa refusal, we will refund your course fees in full minus a £50 cancellation charge and the registration fee. Please note that we need to see the original refusal letter in order to give you a refund and you must apply for the refund within 6 months of the date of the visa refusal.

Q. What happens if I will arrive in the UK after the start date of my course due to a delay in my visa application?

    A. You must let us know as soon as you find out about the delay and we will then advise you as to how to proceed.

Q. Where can I find more information on UK visas?

    A. You can call into your nearest British Council office or, alternatively, visit the UK visa website by following this link: http://www.ukvisas.gov.uk/en/howtoapply/infs/inf2visitors

5. Payment

Q. How can I pay for my course?

    A. You can pay by credit card or you could arrange a bank transfer. If you pay by bank transfer you must send us a copy of the bank transfer so that we can process your booking. Please ask the bank to give your name as a reference. Bank charges (if any) must be paid by you on arrival. Finally, you can also send us a cheque if it is drawn from a UK-based bank.

Q. Do I have to pay in pound sterling or can I pay in a foreign currency?

    A. You can pay your fees in a foreign currency. To do so you must calculate the amount according to the relevant exchange rate on the day you make your payment. After you make your payment we will convert it into pound sterling according to the exchange rate on the day we receive your payment. We will then settle the balance when you arrive (i.e. if you have paid too much we will refund you the difference and if you have paid too little we will ask you to pay the rest).

Q. Is it possible for somebody else to pay on my behalf?

    A. Yes.

Q. If I need an invoice can OHC provide one? If so, what information do I have to give and do I have to pay anything?

    A. Yes. We can provide invoices if required. To be able to do so we need to know your chosen course (including the class times), the start date and the duration, as well as the address or fax number to which we should send the invoice. You do not have to pay anything for this service.

Q. Can I get any financial aid/assistance, such as a student loan or scholarship, for my course?

    A. If you are a British or an EU student and you would like to study on one of the fast-track university degree courses we offer, you could apply for a Career Development Loan from a bank. Loans, scholarships or other forms of financial assistance are not available to international students or for the other courses we offer.

6. Registration Fee & Accommodation Finding Fee

Q. What is the registration fee/accommodation finding fee for?

    A. Both the registration fee and the accommodation fee are necessary charges to cover administrative costs.

Q. If I cancel my course will you refund the registration fee?

    A. No. The registration fee is not refundable.

Q. If I cancel my accommodation will you refund the accommodation finding fee?

    A. No. The accommodation finding fee is not refundable.

Q. Do I have to pay the registration fee for each and every course I take?

    A. No. It is only necessary to pay this fee once to cover the initial cost of registering you as an OHC student. After you are registered there is no need to pay the registration fee again.

Q. Do I have to pay the accommodation finding fee if I apply for the student hostel or summer university residence?

    A. Yes. The accommodation finding fee is payable in respect of all of the accommodation options we offer.